How to get a refund for flights booked in Australia due to cancellations linked to COVID-19 outbreak


Booked flights for Xmas? This is particularly how to get a refund on your vacation strategies if new border closures have impacted your holiday break

  • Airways are scrambling to accommodate travellers impacted by the outbreak 
  • A rising COVID-19 cluster in Sydney has led to journey bans for some citizens
  • Qantas and Virgin Australia are presenting some fee-free flight variations and credits
  • But this will hinge on regardless of whether travellers opted for versatile fare options  
  • They are begging travellers to stop contacting if they are not travelling in 14 times

Australian airlines are scrambling to accommodate holidaymakers left in the dim pursuing a coronavirus outbreak in Sydney. 

The Northern Seashores have been declared a hotspot in the eyes of other all states and territories – throwing vacation plans in disarray for numerous nearby inhabitants.

Although some travellers have been equipped to flee NSW ahead of tightened border restrictions arrived into position others were being not so lucky. 

Australian airlines are scrambling to accommodate holidaymakers left in the lurch by a growing coronavirus outbreak in Sydney.

Australian airways are scrambling to accommodate holidaymakers still left in the lurch by a expanding coronavirus outbreak in Sydney.

While some travellers were able to flee the state before restrictions came into place others were not so lucky

Whilst some travellers were being capable to flee the condition before restrictions arrived into place many others had been not so lucky 

Each point out and territory requires inhabitants from Sydney’s Northern Shorelines to bear 14-day quarantine if they want to cross the border.

Some states have expanded that to consist of the higher Sydney place, or needed travellers to entry a travel permit.  

Western Australia even announced a difficult border on Saturday evening, meaning any individual seeking to enter the condition will have to have an exemption. 

The conclusion has prompted countless numbers of persons to cancel or attempt and reschedule their journey strategies at brief recognize.  

Some travellers will be eligible for price-absolutely free journey credits or flight transfers based on their carrier and reserving kind.

Large queues formed at Sydney Airport on Friday as passengers tried to get out of the state

Large queues shaped at Sydney Airport on Friday as passengers tried using to get out of the condition


The countrywide carrier states it is doing the job to reschedule flights for travellers who have endured cancellations owing to the most recent COVID-19 outbreak as before long as doable.

Residents are staying urged to use their online scheduling portal to improve or cancel flights alternatively than calling their customer services staff by means of the cell phone.  

‘If you’re not travelling inside of the upcoming 14 days, we check with that you remember to do not simply call the get hold of centre,’ Qantas wrote on Fb. 

Everyone who made use of a 3rd-occasion to reserve their journey strategies really should contact Qantas specifically.  

‘If we’ve cancelled your Qantas flight, we’ll rebook you on the future out there flight to your booked destination (if achievable), at no extra expense to you,’ the airline reported on its web site. 

‘Alternatively, you can decide on a flight credit score or a refund. You is not going to be charged any improve or cancellation charges. We’ll be getting in touch with any one whose flight has been impacted as soon as possible.’  

The national carrier says it is working to reschedule flights for passengers who have endured cancellations due to the latest COVID outbreak

The national provider states it is working to reschedule flights for passengers who have endured cancellations because of to the latest COVID outbreak

Virgin Australia/TigerAir

Inhabitants wanting to terminate flights booked with Virgin Australia connected to the COVID-19 limitations should fill out a Travel Cancellation Ask for Sort.   

If you booked as a result of a vacation agent or a further site, you will want to call them specifically to cancel or make any adjustments.

The airline is waiving service fees for any person who manufactured domestic bookings concerning April 21 2020 and March 31 2021. 

They will be providing credits which can be used to guide flights at a later on date. 


Passengers flying with Regional Specific may perhaps not be eligible for a refund if they opt for to terminate their flight.

As for each the airline’s fare regulations passengers locked in under neighborhood fares are not capable to change their flights on short detect.

Travellers on ‘promo’ or ‘saver’ fares will be able to modify for a tiny $33 fee even though individuals with flex fares can modify or cancel up to 60 minutes ahead of the flight. 

But Rex will be featuring a refund, credit of flight transfer if the airline has initiated the cancellation. 

Rex has encouraged consumers to speak to them via their on line variety, which you can come across below.

Like Qantas and Virgin Australia, Rex is inquiring passengers to make contact with as a result of their on line system alternatively than jamming the phone strains.  

Holidaymakers with bags and masks wait in line at the Jetstar check in desk at Sydney Airport on December 18

Holidaymakers with bags and masks wait around in line at the Jetstar verify in desk at Sydney Airport on December 18



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